Privacy policy
PRIVACY POLICY
This privacy policy regulates the conduct in which Buy Custom Things and sub brands collects, uses, upholds and discloses any information that you (the User) gives us when you use this website. This Privacy policy relates to the website buycustomthings.com and all the products and services offered. Buy Custom Things is dedicated to ensuring that the privacy of every user is safe and sound. Any information that you provide, that you can be identified with when using this website will only be used in accordance of this privacy policy. Any information that the user stores via our facilities is wholly owned by that user. At any time the user is free to unsubscribe and leave, or to delete their account from our website.
DEFINITIONS AND INTERPRETATION
In this Policy the following terms shall have the following meanings:
“Account” means an account required to access and/or use certain areas and features of Our Site;
“Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section
“Our Site” means this website, https://www.buycustomthings.com/
“United Kingdom and EU Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended in 2004, 2011 and 2015;
“We/Us/Our” means Buy Custom Things , whose registered address and main trading address is 4 Ashmeadow Lane, Brinscall, Lancashire, PR6 8JU.
WHAT WE COLLECT:
Name,
Business/company name,
Address,
Phone number,
e-mail address
order history.
We will only collect personal identification information from users only if they voluntarily submit such information to us by either making a purchase from us in which case we need such information to fulfil your order, or if you create an account with us. Users can always refuse to supply personal identification information when browsing our site, except that it may prevent you from engaging in certain website related activities.
Any payment information is not stored by us. It is collected via third party payment sites which are encrypted to ensure your payment details are safe.
You agree to provide Personal Data which is in all respects true, accurate and up to date and is not, in any respect, misleading, deceptive or inaccurate or likely to mislead or deceive.
NON- PERSONAL information may be collected about users whenever they interact with Buy Custom Things.
Non personal information may include:
a) browser name,
b) the type of computer and technical information about the users means of connection to Buy Custom Things, such as the operating system and the internet providers used and other similar information.
YOUR RIGHTS
Under the GDPR, you have the following rights, which we will always work to uphold:
The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using contact details supplied at the bottom of the page.
a) The right to access the personal data we hold about you.
b)The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us to rectify this.
c)The right to be forgotten, i.e. the right to ask us to delete any of your personal data that we have.
d)The right to restrict (i.e. prevent) the processing of your personal data.
e) The right to object to us using your personal data for a particular purpose or purposes.
f) The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
g) Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
WHAT WE DO WITH INFORMATION WE HAVE GATHERED.
1. Under GDPR we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. We will only process your personal data if at least one of the following basis applies:
a) you have given consent to the processing of your personal data for one or more specific purposes;
b) processing is necessary for the performance of a contract to which you are a party or in order to take steps at the request of you prior to entering into a contract;
c) processing is necessary for compliance with a legal obligation to which we are subject;
d) processing is necessary to protect the vital interests of you or of another natural person;
e) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; and/or
f) processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by the fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child
2. We require this information to understand the user's needs better and provide a better service by improving our products and services.
3. We may occasionally use your information to contact you for market research purposes- usually by email as we understand other means can seem pretty invasive, unless arranged to do so.
4. We will use information to run, promotions, contests, surveys or other Website features.
5. We will periodically send emails to Users information they have agreed to receive about topics we think that will of interest.
6. If a user decides to opt-in to our mailing list, they will receive emails that may include news, updates to our content, related product or service information etc. If at any time the user would like to unsubscribe from receiving future emails, you can find the detailed unsubscribe information at the bottom of each email we send to you.
7. We do not sell, trade or rent any Users personal information to others. We may share generic demographic information with third parties such as business partners, trusted affiliates and advertisers for purposes outlined above. This generic demographic information is not linked in any way to any personal identification information. We may use third party service providers to help us operate our site or carry out activities on our behalf such as e-mailing newsletters or surveys. We will only share such information with third parties to carry out those limited purposes with prior permission from the User.
8. We may be required by applicable law to retain certain aspects of your personal data for a period of 10 years after the relevant taxation year. We may also retain your personal data after the termination of the contractual relationship if your personal data is necessary to comply with other applicable laws or if we need your personal data to establish, exercise or defend a legal claim, on a need to know basis only.
9. The only purpose we will share your personal information with third parties is to fulfil your orders, your information will be passed securely to one or more of the following organisations solely for this purpose:
a) Paypal/Amazon Pay/Shopify Pay/ (for processing of payments)
b) Royal Mail (for order fulfilment)
c) Hermes (for order fulfilment)
d) other couriers (order fulfilments)
e) Third party printing companies we may use to print orders where we do not print in-house.
Buy Custom Things also uses Trustpilot and Google reviews which also have access to your data. We like to enable these third party sites as it is a trusted way in which we can get feedback which will in turn, improve the user experience.
With the exception of the above organisations, we do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We may be required to release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. Also, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
HOW WE PROTECT YOUR INFORMATION:
We always make sure that security measures are taken to guard against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. We use SSL (site socket layer) HTTPS encryption protocol. This encryption technology makes it so our website and your interactions through our site are treated with total confidentiality. The data is protected by the most modern security procedures.
Our third party payment sites such as PayPal, Amazon Pay and Stripe all provide end to end encryption or tokenization of your card data to ensure safe transmission. PLEASE NOTE: WE DO NOT HAVE ACCESS TO OR STORE ANY PAYMENT DETAILS.
HOW WE USE COOKIES
A cookie is a small file which, once permission is given is placed on your computer's hard drive. The cookie helps to analyse web traffic, which allows web applications to respond to you as an individual. The web application can tailor its operations to your needs, preferences by remembering them.
We may use traffic log cookies to identify which pages on Buy Custom Things are been used. This helps us to analyse data about webpage traffic and improve our website for our user's needs. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept/decline or tailor cookies at the point in which you access our site as per the cookie regulation by the ePrivacy Directive in the UK. By declining certain cookies, may affect how you can use our website.
Most browsers (Internet Explorer, Firefox, Chrome, Safari, etc) provide the option in their settings to disable cookies.
You can also delete cookies, which deletes any existing cookies in your web browser's cookie folder, but unless you disallow them they will reappear next time you visit a website.
The majority of browsers allow you to be selective about disallowing different types of cookies, so you could disallow persistent cookies but allow session cookies for example.
for more information about cookies, you can visit www.allaboutcookies.org
COOKIES AND LINKS TO OTHER WEBSITES
1. Our website will contain links to other websites of interest. Once you have used these links and have left our website, you should note that we DO NOT have any control over that website. Therefore we cannot be held responsible for the protection and privacy of any information which you provide whilst visiting such sites. Also, these websites will not be governed by this privacy policy so you should always be cautious and check the individual privacy policies for each website you visit.
cookies may be placed on your computer if you share any content or links from Buy Custom Things through Facebook, Twitter, Google, Pinterest, Instagram, or any other social media and sharing the link. This includes forums, message centres, networks, and chat facilities from our website. As the point above states, once you use these links/ facilities to leave our website we DO NOT have any control over these websites so therefore hold no responsibility for the protection of any user's private information which is provided whilst visiting such sites. Our privacy policy does not govern these external websites so please read other websites' privacy policies.
ADVERTISING
Some of our advertisers will occasionally serve you cookies as well. We DO NOT have control over cookies placed by advertisers. These vendors may use cookies, web beacons, or similar technologies to serve you advertisements that are tailored to the interests you have shown by browsing on Buy Custom Things and other websites you have visited. This determines whether you have seen a particular advertisement before to avoid using duplicate advertisements. In doing so, these vendors may collect non-personal information such as browser type, operating system, web pages visited, time of visits, content viewed, ads viewed, and other clickstream data. The use of cookies, web beacons or similar technologies used by these advertising vendors are subject to their own privacy policy so Buy Custom Things disclaims all liability in connection therewith.
CONTROLLING PERSONAL INFORMATION
You may choose to restrict the collection or use of any personal information in the following ways:
Whenever you are asked to fill in a form on Buy Custom Things you can click the box that indicates you do not want your information to be used by anybody for direct marketing purposes.
If you have previously agreed to The Buy Custom Things using your personal information for direct marketing purposes, you may change your mind at any time by emailing us. We will not sell, distribute or lease your personal information to third parties unless we have your permission to do so or are required by law.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of any such information, please contact us.
YOUR ACCEPTANCE OF THESE TERMS
By using Buy Custom Things, you signify your acceptance of this policy. If you do not agree to this policy, please do not use this website. Your continued use of Buy Custom Things following any changes to this policy will be deemed as your acceptance of those changes.
CONTACT
If you have any questions about this Privacy Policy, the practices of this website, or your dealings with this website, please contact us at
legal@buycustomthings.com
phone: 07756103123
post: Buy Custom Things, 4 Ashmeadow Lane, Brinscall, Lancashire, PR6 8JU.
PLEASE NOTE WE WILL ONLY COMMUNICATE VIA THESE CHANNELS.IF YOU EVER RECEIVE COMMUNICATIONS CLAIMING TO BE FROM OR ON BEHALF OF BUY CUSTOM THINGS THAT HAVE NOT ORIGINATED FROM THE ABOVE CHANNELS PLEASE DO NOT ENTER INTO ANY CORRESPONDENCE.